Words used in MyExpertPros
Plain-language definitions for common account, listing, and payment terms.
| Word | Plain meaning |
|---|---|
| Listing | The public page for a business |
| Claimed | A person from the business has taken that page |
| Workspace | One business account inside MyExpertPros |
| Owner | The person who can manage billing and payouts |
| Dispatcher | An office user who can run jobs, customers, and money, but not billing |
| Technician | A field user who sees assigned jobs |
| Phone app | The unreleased MyExpertPros app for iPhone and Android; target November 15, 2026 |
| Segment | One piece of a text message used to count text use |
| Featured | A paid placement label |
| Certified Partner label | The earned public badge |
| Certified Partner download | The image available to active paid directory plans |
| Recorded payment | A payment written down after it happened; it does not charge a card |
| Stripe | The payment company that pays out online card and bank payments |